Groupon Visitors

Welcome Groupon! All About the Sole would like to Thank You for making our promotion a huge success and we look forward to servicing you. We decided to provide you with some great information to make your reservation and appointment wonderful!

  1. We are closed on Sundays. You may call but be mindful that we will return your call the next business day as soon as we can.
  2. Please leave a clear detailed message and repeat your number twice if possible.
  3. For driving directions please consider using Map quest; our address is 1114 Big Bethel Rd, Suite 110 Hampton VA 23666.
  4. We can only reserve 2 Groupons at one time per client. Groupon certificates cannot be used for Spa parties.
  5. We must have your Groupon at time of visit. We will not be able to render any services without it.
  6. At the time of your reservation booking please notify the receptionist that you are redeeming your Groupon! And we will need you to provide us with your Groupon certificate number.
  7. 48 hour cancellation is required; or you may be considered a no show. You may allow someone to take your scheduled appointment but we have to adhere to policy.
  8. Your Groupon is valid for 6 months. Therefore, we can’t commit to certain days or times only the dates and times that are available.
  9. The services you are getting was offered at an amazing rate, however we are not discounting your service, therefore gratuity should be based on the actual cost of service $60.00 not 29.00. We don’t make our clients pay a mandatory rate for gratuity, like most spa’s however we do ask you to consider that proper gratuity is any where between 15% -20% of the service and more if you like.
  10. Gratuity must be in the form of cash and paid directly to your technician.

We hope these tips help make your planning and visit simply great…